Job Type: Full Time
Qualification:
HND/BA/BSC
Location: Other
Experience: 5years
Job Field: ICT
Key Responsibilities:
- Ensure
that all Storage Servers in both Data Centre’s are up and running, data
protection of all enterprise business and systems data taken, storage system is
made available at all times and readiness for disaster recovery and business
continuity.
Enterprise
Storage Management:
- Administering
of the critical Enterprise Storage Systems and Storage Area Networks (SAN) and
the Converged Storage Infrastructure – (VMAX, VPLEX, EMC-UNITY).
- Perform
all periodic maintenance activities on storage infrastructure platform,
including system software configuration, user account maintenance, file systems
and volume groups management, patches updates etc.
- Storage
and Backup Infrastructure Equipment monitoring and Reporting
- Periodically
tune and optimize storage infrastructure and related components to achieve high
availability and performance of the various business applications supported
- Documentation
of technical details for solution deployment and documentation of procedures
and processes.
- Perform
detailed storage equipment infrastructure monitoring and reporting.
Enterprise
Data Protection and Disaster Avoidance/Recovery Management:
- Administration
of backup of the enterprise business and user’s data, applications and
production servers
- Design,
install and configure the backup servers and all backup infrastructure to the
specific need and requirement of the applications.
- Managing
data recovery in case of data corruption, deletion, etc.
- Proactively
manage enterprise data and test for data integrity through periodic business
continuity process (BCP) test.
- Ensuring
the bank is well protected against business data loss in case of disaster
through applications and data high availability and by conducting disaster
recovery site’s periodic applications and systems failover.
- Managing
the group and regulatory policies on enterprise data protection, retention and
recovery
- Documentation
of data protection procedures and processes.
KPIs:
- 100%
Data Storage Availability, Staff
Attrition rate, Internal
Audit rating, Customer
Service, People:
Sales to Service (non sales) ratio.
Position 7: Team Member,
Wintel Virtualization
Job Type: Full Time
Qualification:
HND/BA/BSC, MBA/MSc/MA
Location: Other
Experience: 3years
Job Field: ICT
Key Responsibilities:
Administration
of Virtual Infrastructure:
- Manage
the implementation, configuration, deployment and ongoing support of the VMware
vSphere server infrastructure hosting enterprise applications
- Setup,
Install and configure ESX servers
- Setup
and configure HA, VMotion, DRS
- Install
Linux VM / Windows Guests and P2V migrations
- Day
to Day System Administration of VMware, Linux and Windows Servers.
Business
Continuity plan:
- Prompt
execution of BCP calendar
- Continuity
of Business Management Tests Alternate Site Test/Call Tree Test/Walkthrough
Test
- Manage
business continuity and disaster recovery operations and ensure there is 99.99%
service availability and zero data loss
in the event of disaster events for the VM infrastructure.
System
Maintenance and Support:
- Ensure
hardware upgrades, maintenance, and all environmental changes (such as Servers,
Switches and Storage Systems) with the appropriate vendor as required.
- Ensure
prompt deployment of hardware infrastructure for solutions as may be demanded
by business.
- Perform
other duties as may be assigned by the
Head Server / Storage Administration.
Position 8: Team Member,
Mobile Banking Tech Support
Job Type: Full Time
Qualification:
HND/BA/BSC
Location: Other
Experience: 2years &
Above
Job Field: ICT
Key Responsibilities:
- Troubleshoot
and escalate Mobile Banking and related applications challenges.
- Generate
and analyse trends, successes and failure rates on all related applications.
- Fetch
logs, analyze same and escalate as appropriate
- Attend
to and all users’ complaints from customers.
- Carry
out resource utilization checks and preventive monitoring of applications to
avert imminent failure of applications.
- Carry
out routine and preventive maintenance on all systems
- Carry
Systems and application checks and ensure logs are cleared routinely on all
systems
- Apply
changes to configuration on applications upon necessary approvals.
- Escalate
issues requiring third level supports.
Position 9: Team Member,
IT Project Management Office
Job Type: Full Time
Qualification:
HND/BA/BSC
Location: Other
Experience: 2years &
Above
Job Field: ICT
Key Responsibilities:
- Maintain
IT PMO maturity level.
- Ensure
the agreed project management methods, standards and processes are maintained
throughout the project lifecycle.
- Assist
the Project Manager and Team Managers in the production and maintenance of project
plans.
- Develop
and maintain the project library, filing, recording and reporting systems
- Set
up and maintain systems for recording project costs.
- Ensure
Lesson Learnt are captured and reviewed for all IT projects.
Position 10: Team Member, UNIX Server Administration
Job Type: Full Time
Qualification:
HND/BA/BSC
Location: Lagos
Experience: 5years
Job Field: ICT
Key Responsibilities:
- Co-ordinate
activities to ensure that all Unix IBM Servers in Data Centre are up and
running, backups taken and system is made available at all times.
UNIX
Administration functions:
- Identify
the relevant role players in accordance with business requirements and
dependencies.
- Build
a trust relationship with the Business Unit staff (executive to junior
official)
- Obtain
mutual agreement on the resolution of issues, meetings required and the
delivery of inter-dependent outputs and results.
- Compile
a database indicating the role players, expected outputs, contact details, type
of agreements, skills inventory, succession planning.
- Manage
relationships in accordance with policies, procedures and legal requirements
within the allocated time frames
- Attend
Human Resources strategic meetings to provide feedback from the business to be
taken into consideration when strategies are developed.
Manage
and Administer UNIX servers:
- Unix
(AIX) System Administration of IBM Servers and Enterprise Storage Server.
- Design,
install and configure the UNIX servers to the specific need and requirements of
the applications.
- Periodically
tune and optimize UNIX systems servers and related components to achieve high
availability and performance of the various business applications supported.
- Disk
space and File System Management on IBM Servers.
- Perform
all periodic maintenance activities on IBM AIX servers, including system
software configuration, user account maintenance, file systems and volume
groups management, patches updates etc.
Manage
and Administer Storages:
- Administering
of Enterprise Storage Systems (DS)
- Administering
Storage Area Networks (SAN) for IBM p-Series.
- Create
LUNs from Storage
- Re-distribute
storage utilisations on servers.
Work
with OEM Engineer onsite:
- Work
with Assigned customer engineer from OEM on Software and hardware calls
- Monitor
the correct implementation and usage of the system to ensure consistency and
accuracy.
- Ensure
that firmware on the both Operating System and Hardware are carry out to advert
services breakdown
- Proactively
alert the OEM for replacement whenever there are failed component on the
infrastructure.
Position 11: Team Member,
Internet Banking / e-Commerce Tech Support
Job Type: Full Time
Qualification:
HND/BA/BSC
Location: Other
Experience: 2years &
Above
Job Field: ICT
Key Responsibilities:
- Providing
first level support for Internet Banking /Digital Banking Platforms.
- Monitoring
of Internet Banking /Digital Banking Platforms. Immediate escalation of
identified failures or possible failure triggers
- Investigating
and Resolution of of transaction issues on the Internet Banking /Digital
Banking Platforms.
- Carry
out Resource utilization checks and House Keeping Services across the Internet
Banking /Digital Banking Platforms.
- Deployment
of WebSphere Application upgrades and installation of patch fixes
- Support
of IBM Enterprise Service Bus (ESB).
- Support
and Management of Linux/Unix Operating System.
- Any
other tasks as assigned by the Team Leads.
Position 12: Team Member, Global
Batch Operations
Job Type: Full Time
Qualification:
HND/BA/BSC
Location: Other
Experience: 2years &
Above
Job Field: ICT
Key Responsibilities:
- To
Provide 24X7X365 access to Finacle application to the entire UBA
- Ensuring
smooth running and availability of Finacle 24 x 7 for UBA.
- EOD/EOM/EOY
run on Finacle, Finnone, Fundtech
- Ensure
Daily Generation and transmission of SWIFT statement on daily basis
- Ensure
daily generation and transmission of E-statement to subscribers
- COT
and Credit interest run on Finacle
- Ensure
that ALL Finacle and csis services are up and running on 24 x 7 basis.
- General
parameter review and set up/modification
- Scheme
parameter set up, review and modification
- Liaise with consultant on EOD/Processing
issues
- Business
Office Sol creation and set-up.
Position 13: Team Member,
Enterprise Application Support
Job Type: Full Time
Qualification:
HND/BA/BSC
Location: Other
Experience: 2years &
Above
Job Field: ICT
Key Responsibilities:
Documentation
of Enterprise architecture baseline:
- Ensure
proper documentation of Enterprise Application support process/procedures and
Configuration items.
- Ensure
up-to-date procedures for both end-users and operators of these systems.
Process
optimization:
- Ensure
timely understanding of any new software integration into company systems
- Ensure
preventative maintenance, including the installation of service packs, patches,
hot fixes, anti-virus software is carried out as and when due.
- Ensuring
smooth running and availability of 99.99% Payment System Application 24 x 7 x
365
Project
Delivery Effectiveness:
- Managing
assigned projects and program components to deliver services in accordance with
established objectives.
- Perform
any project task as may be assigned by the Team Lead, Enterprise Application
Support UBA Africa.
- Accuracy
of application Configuration to reduced errors resulting from inaccurate
configuration of data:
- Take
necessary and prompt corrective actions to ensure the achievement of set
objectives
Issue
Closure within TAT:
- Ensure
that support Issue raised by the business are resolved within the agreed TAT.
- Ensure
mitigation against future occurences.
Adhoc:
- Render
periodic report for management descision making, Perform
other duties as may be assigned by the Unit Head, Other Banking App Support
& Monitoring